Cancellations and rescheduling
Cancel or reschedule bookings.
Do it yourself
Cancel at least 24 hours in advance for a full refund, between 24 and 6 hours for 50 percent, and within 6 hours there is no automatic refund.
ArticleOpen your booking, choose Cancel, read the displayed rules and confirm. The refund may be processed automatically or remain pending; the booking and refund statuses are the source of truth.
ArticleA booking can be rescheduled once, no later than 6 hours before the start and only with the other party's agreement.
ArticleNeed more help?
Still stuck? Contact TrainerLink support. Include the topic, what you tried and the error message you see. Is this about a specific booking or package? Open support from that booking or package so we have the right context.
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