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Choose a trainer, service and available time slot. Your booking goes straight to payment; after a successful payment, the session is confirmed.
ArticleOpen your booking, choose Cancel, read the displayed rules and confirm. The refund may be processed automatically or remain pending; the booking and refund statuses are the source of truth.
ArticleYour trainer shows a QR code when you arrive. Scan it from the Check-in page until 30 minutes after your session ends.
ArticleActivate or pause a service from the services list. Pausing stops new bookings; bookings that already exist remain valid and continue as planned.
ArticleConnect your payout account through Business details, in the Payout details panel. Payouts become active only once your Stripe status is fully approved.
ArticleConnect Google Calendar through Settings > Connections and synchronise your open and booked time slots to a separate TrainerLink calendar in Google Calendar. Connect, Sync now, and disconnect from the same place.
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Help for clients
A broader question about personal training or prices?
Read the frequently asked questions with short answers.
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Still stuck? Contact TrainerLink support. Include the topic, what you tried and the error message you see. Is this about a specific booking or package? Open support from that booking or package so we have the right context.
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