Secure your trainer account

Change your email address and password in Settings under Account. A strong, unique password and caution with suspicious messages help keep your account safe.

Manage your login details in Settings under Account. That is where you change your email address and password. Combine this with a strong, unique password and caution around suspicious messages to keep the basics secure.

This applies when

You want to change your password or email address.
You have seen your password exposed somewhere it should not be.
You want to protect your account more generally.

Change your email address or password¶

Open your settings and go to the Account section.
Enter your new email address or password there and confirm the change as requested.
Use your new details the next time you log in. If that does not work, repeat the step or use the password reset flow.

General tips¶

Choose a long password that you do not use anywhere else and store it in a password manager, not in a notes file.
Do not share your login details with anyone; support will never ask for them either.
Log out on devices that you share with other people.
Do not click links in messages that claim to come from TrainerLink but feel suspicious; always go to the site or app yourself.
If you see activity you do not recognise, change your password immediately.

Result

Your login details are current and known only to you, and you can recognise suspicious messages before responding to them.

If you suspect that your account has already been misused or you cannot resolve the issue yourself, contact support so we can decide on the next steps together.

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Last updated: 25 August 2026

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Still stuck? Contact TrainerLink support. Include the topic, what you tried and the error message you see. Is this about a specific booking or package? Open support from that booking or package so we have the right context.

Contact support safely

Never email your password, full payment details or identity documents.

Only pay through TrainerLink; do not respond to payment requests outside the platform.

Email support@trainerlink.nl