Support and incidents
Booking support, complaints and appeals.
Do it yourself
Open support from a booking
Have a question about one specific booking? Open support from that booking page. Choose a category, such as payout or client, and your message is linked directly to the right booking.
ArticleNeed more help?
Still stuck? Contact TrainerLink support. Include the topic, what you tried and the error message you see. Is this about a specific booking or package? Open support from that booking or package so we have the right context.
Contact support safely
Never email your password, full payment details or identity documents.
Only pay through TrainerLink; do not respond to payment requests outside the platform.