Open the Payout details panel under Business details and check your status. setup_required means verification steps are still open; in_review means Stripe is reviewing your details; restricted or rejected means you need to add information or contact support. Payouts are active only with payouts_active, payouts_enabled turned on, and active transfers.
This applies when
- Your checklist shows Connect Stripe as complete, but your status is not active.
- TrainerLink cannot pay out your earnings yet.
What each status means¶
Open Business details and go to the Payout details panel.
If you see setup_required, complete the open verification steps through Connect payout account or Complete verification.
If you see in_review, wait for Stripe to review your verification; there is nothing to fix.
If you see restricted, add the missing or rejected information in the same panel and submit it again.
If you see rejected, contact support@trainerlink.nl to discuss what may be possible.
Active means fully active(Info)
Only payouts_active means that TrainerLink can pay you, and only when payouts_enabled is on and transfers are active. Check all three points in the panel before you assume everything is ready.
Result
Your status shows payouts_active, payouts_enabled is on, and transfers are active. Earnings from bookings are then paid automatically to your linked account.