What does my booking status mean?

An individual booking goes straight from awaiting payment to confirmed. This page also explains payment expired and other statuses.

The status tells you where your booking stands. A new individual booking goes straight to awaiting payment. After a successful payment, the status changes to confirmed; the trainer does not need to approve it first.

This applies when

You want to know what happened to your booking.
You want to know what step you still need to take.

All statuses at a glance¶

Awaiting payment — the time slot is held while you pay, and the payment action is ready. Open the booking and follow the displayed deadline.
Payment expired — the displayed payment deadline passed without a successful payment. The booking page shows whether trying again is still possible.
Confirmed — your payment succeeded and the session will take place at the agreed time.
Completed — the session has ended and has been recorded.
Cancelled — you or the trainer cancelled the booking.
Refunded — a refund is associated with this booking.
Requested or rejected — these statuses can still occur for an older booking or another booking route. A new individual booking has no approval step.

When do you see confirmed?(Info)

A booking is confirmed only after a successful payment. A temporary price check can expire before you choose Book now; that is not a booking status. After booking, the status and any deadline on the booking page are the source of truth.

Group bookings, packages and other routes may show additional intermediate steps. The status and any deadline shown on your booking page always remain the source of truth.

Having trouble?¶

Is your status unclear, or has it not changed even though you paid? Open the booking from your bookings overview and contact support from there so we can review your specific booking.

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Last updated: 29 August 2026

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Email support@trainerlink.nl

What does my booking status mean?

All statuses at a glance¶

Having trouble?¶

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Need more help?

All statuses at a glance¶

Having trouble?¶