Reschedule a booking as a trainer

You can reschedule a confirmed booking once, no later than 6 hours before it starts, and only with the client's agreement. Only paid bookings without a dispute or refund are eligible.

You can reschedule a confirmed booking from your overview. You can do this once per booking, no later than 6 hours before the start, and only if the client agrees to the new time. The option is available only for paid bookings without a dispute or refund.

This applies when

A confirmed session no longer fits the original time slot.
The booking has not been rescheduled before.
The session starts at least 6 hours from now.

Request a reschedule¶

Open your bookings in your dashboard and select the confirmed booking you want to reschedule.
Choose the reschedule option and suggest a new time from the times available to both you and the client.
Send your request. The client will see the proposal and must agree before the reschedule goes through.
Once the client agrees, the session is rescheduled once to the new time with the same service and price.

Result

After the client agrees, the booking is set for the new time and the old slot becomes available again. You cannot reschedule this booking a second time.

Having trouble?

Is the reschedule option unavailable? The 6-hour window may have passed, the booking may already have been rescheduled, or it may be ineligible because there is an active dispute or a refund has been issued. If needed, cancel under the cancellation rules or discuss an alternative with your client.

Policy

Rescheduling always requires both parties to agree and is limited to once per booking. Other flows, such as group bookings or packages, may have different rules; when in doubt, read the rules shown for your specific booking.

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Last updated: 25 August 2026

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Reschedule a booking as a trainer

Request a reschedule¶

Having trouble?

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Request a reschedule¶

Having trouble?